The TTY Abbreviations tab provides an option to define the TTY greetings. You can also configure the TTY window appearance settings for voice calls.
The TTY Abbreviations tab provides an option to define the TTY greetings. You can also configure the TTY window appearance settings for voice calls for agents.
| Name | Description |
|---|---|
| Meaning | This field displays a short explanation of the corresponding TTY abbreviation selected from the list. |
| Literal Meaning | This field displays expansion of abbreviation of the corresponding TTY abbreviation selected from the list. |
| Description | This field displays additional description or information on the corresponding TTY abbreviation selected from the list. |
| Button | Description |
|---|---|
| + | Click the + button to add a new abbreviation to the TTY abbreviation list. |
| - | Click the - button to remove the abbreviation from the TTY abbreviation list. |